1. Where are your bonbons made? All our bonbons are handcrafted in Ottawa, Canada. We source and import the best ingredients to ensure the highest quality and exquisite flavours in every piece.
2. Do you use real chocolate, and what kind? Absolutely! We use premium, high quality Colombian couverture chocolate from Luker Chocolate, crafted with renowned Fino de Aroma beans. Luker's "The Chocolate Dream" initiative ensures sustainable and ethical sourcing, prioritizing fair farmer relationships, biodiversity, and environmental protection. This commitment provides us with delicious, high quality chocolate that we're proud to share.
3. How are your bonbons so shiny? The stunning shine on our bonbons shows our dedication to the art and science of chocolate making. We exclusively use imported organic I Shud Koko cocoa butter from SoSaSe Chocolate UK. They are known for their superior safety standards, quality, and vibrant colours. This mirror-like shine isn't just beautiful; it's the definitive mark of a truly great bonbon
4. Are your bonbons gluten-free/dairy-free/nut-free/vegan? Our standard bonbon flavours all contain dairy & lactose, and some may have nuts and gluten. We occasionally create vegan bonbons; check back frequently for updates!

1. How should I store my bonbons? Store bonbons in a cool, dry place, ideally between 16-18°C (60-65°F), away from any sources of heat and strong odours. A wine cooler set within this range is an excellent option if one is available. Avoid refrigeration if possible, as it can affect the chocolate's texture and shine; if necessary, use an airtight container and bring to room temperature before serving.
2. How long will my bonbons stay fresh? Our bonbons are crafted to be enjoyed fresh. For the best flavour experience, we invite you to indulge within 10 days of the purchase date marked on your box. While they may last longer, their freshness and delicate flavours are at their peak within this time frame.

1. Do you offer local pickup? Yes! Select your preferred pickup date/time at checkout and we will notify you when your order is ready.
2. Do you offer local delivery? Yes! We can deliver within the Ottawa area for any purchases over $50. Enter your address at checkout to see if you are within our local delivery area. A delivery fee may apply depending on location.
3. Do you offer shipping? If you're interested in having your chocolates shipped, please email sales@misstchocolates.com for a shipping quote.

What is your return policy? Due to the perishable nature of our bonbons, all sales are final. However, your satisfaction is our top priority. If you experience any issues with your order, please contact us promptly, and we'll be happy to help.

1. Do you offer custom bonbon assortments or corporate gifts? Yes, we love helping you create unique and memorable gifts! We offer custom bonbon assortments for events, holidays, and special occasions.
2. Can I order bonbons for a wedding or large event? Absolutely! Our bonbons make exquisite favours and dessert table additions for weddings, parties, and other large events. Please contact us well in advance of your event date for details.

Got a question that's as delightful as our chocolates? Or perhaps a sweet idea you'd like to share? We're always there to help you savour every moment with our treats!

Here's how to connect with us:

• Drop Us an Email to hello@misstchocolates.com 
• Our Magical Contact Form Prefer to send your message through our little digital messenger? Fill out our contact form, and it'll fly straight to us.

We'll whisk back a reply within 24-48 hours.  We promise it'll be sweeter than a sugar rush!